Dear Blog,

Today, as I was working, I got scolded by one of the customers. As today is a sunday, there would usually be a lot of customers in the restaurant. Today is no exception. It is fully packed such that we have a long waiting list of the rest of the customers that doesn't have any available seats.

There is this family of 5, seems to be waiting for quite a long time as well for their dinner at our restaurant. When I was told to send them to a table as the table is ready for them, I got scolded by one of the customer. He said," Are you sure the table is ready? Don't tell me to walk back to the entrance to wait for another table again." Seriously, I don't know what he was talking about. All I know is he sounds pissed, and might have been waiting for very long to their seats.

I reassure them that the table is ready, and then I send them to the table with all the menus in my hand. After they were seated, that customer started to scold me again. Saying that they have waited very long and yada yada yada. I apologized to them (like its all my fault), and explained to them that there is a long waiting list, and no available table left in the restaurant, hence unable to find their seats. But then, he scolded me again. "I don't want to hear your problems. Now the least you can do is to send our food quickly."

My smile disappeared for a few seconds and soon recovered. I kept quiet this time as I distribute the menus to them. See, I am not a waiter in the restaurant. My job here is to send the customers to their table, and give them menus. "the least you can do is to send our food quickly"? I have nothing to say here. He sounds so pissed I tell you. So fucking pissed like its all my fault. I was smiling to them almost the whole time I swear! Why the fuck must this happen to me?

The story doesn't end here. After distributing the menus, I went back to the entrance to carry on my work. After a few minutes, that angry customer came to find me and ask me that he wanted to order now. I told him that I am not a waiter here and can't make order for me, and then I told him that I will get a waiter for him.

Then, I rushed to find a waiter in the restaurant. I managed to find one. But then, when I got back, there is another waiter taking their orders already. A few minutes later, that customer came and ask me where is his waiter. I said that I saw a waiter taking orders for you, so didn't call another waiter. He understood. He then carry on and said that he wanted the waiter to quickly give the order to the kitchen as he was taking down another order beside the customer's table. I understood, as I talked to the waiter about an angry customer want his order to be send to the kitchen now.

After this, he didn't ask for more. I got back to my work and they got their food. After an hour or so, I completely forgot about that customer. As I opened the restaurant doors for the customers to come in and out, I saw that customer going out of the restaurant, saying a very soft 'thank you'. Wow. All that scolding lead to a soft 'thank you' ah. So soft that it barely hold any significant. Haiz. What a wonderful world.

And I have common test tomorrow! Need to sleep now before I overslept for my test. Good night.